Question 1

Is this a medical consultation?

Accepted Answer

No. The materials and the test are educational: they do not make a diagnosis and do not replace a personal consultation with a doctor.

Question 2

How will I get the PDF?

Accepted Answer

Once payment is confirmed, a download link will appear on the order page and be sent to the e-mail address you gave.

Question 3

How do I watch a lecture?

Accepted Answer

After payment you get secure, lifetime access to the video and the extra materials.

Question 4

Can I buy a material without taking the test?

Accepted Answer

Yes. The test helps you find your way, but the whole catalogue is open for you to choose from.

Question 5

When will I get access?

Accepted Answer

Usually straight after successful payment. If your payment method needs extra confirmation, access will appear once it is complete.

Question 6

Can I return a digital product?

Accepted Answer

Refund terms depend on whether the digital material has already been opened or downloaded. The current terms are shown before payment.

Questions and answers